The wisdom and foolishness of crowds

The wisdom of the crowd refers to the idea that large groups of people can make more accurate estimates than any single individual. This is based on the idea that the collective knowledge and diverse perspectives of a group can lead to better decision-making. A group of people can make accurate and wise decisions when they are encouraged to share their diverse perspectives and knowledge.

In a way, this is related to what we advocate in doing action research: collaboratively constructing the issue and desired outcomes the group given a particular context.

On the other hand, the foolishness of the crowd refers to the tendency of large groups of people to make irrational decisions. This can happen when individuals within a crowd conform to the behavior or beliefs of the group, rather than thinking independently. a group can make irrational and foolish decisions when individuals conform to the behavior or beliefs of the group without thinking independently.

In action research, we aim for the action researcher to engage in what is called second-person practice – critically reflecting about group dynamics, ways of inquiries, and ways of speech.

As always, the challenge is to find the balance. When is it wiser to listen to the wisdom of the crowd and when is it advisable to go against the crowd’s sentiments? It takes reasonable judgements and responsible decisions.

But what is most important is the courage to be vulnerable.


Mark 3:20-21. Again the crowd gathered, making it impossible for them even to eat.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-021: JANUARY 21, 2023]

To lead is to accompany

As more and more people have access to media and various communication channels, we realize that leaders at the top do not necessarily hold all the power anymore.

Although I am not in favor of cancel culture, this phenomenon reveals how people, in general, are discovering that we have the power to put down leaders and influencers.

Maybe the most appropriate kind of leadership in today’s context is a leader who accompanies rather than a leader who dictates. “Leading with” rather than “leading at the top”.

This is a very tricky dance because such leaders cannot afford to be distant, yet they should be able to see far enough, conjure a vision, and inspire a team.

How can we develop future business leaders who are of this kind?


Mark 3:13-19. “… that they might be with him and he might send them forth…”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-020: JANUARY 20, 2023]

Candle to candle

The idea of humility and servant leadership can be likened to a candle, which gives light to others without drawing attention to itself.

The candle, in its very nature, is selfless, as it consumes its own wax to provide light for others. The candle also symbolizes the idea of sacrifice. In order for the candle to give light, it must sacrifice its own wax.

However, the candle also symbolizes the idea of burning out. A candle can only burn for so long before it is consumed by the very flame that gives it life.

Relying on one candle is not sustainable, but imagine if there are more candles lighting the world. Maybe there will be no more need for one candle to fully consume itself because there will be others who can take its place. Candle to candle, we pass on the flame that can purify us so we can be the best version of ourselves.


Mark 3:7-12. He warned them sternly not to make him known.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-019: JANUARY 19, 2023]

Quick meta-reflection on AI-assisted writing: ChatGPT listed useful analogies, and what struck me was likening servant leadership to candlelight.

If no good deed goes unpunished, should we stop doing good?

It is such a tragedy to think that the world can sometimes be so harsh. A jungle-like “survival of the fittest” paradigm is one thing. However, what’s worse is when the world can be so evil that it punishes good deeds.

Thus, I find so much meaning and beauty in doing good for its own sake and not for an expected reward. Maybe we can have faith that there is a reward, but expectations can ruin an otherwise virtuous cycle of good.

This is why we are called to be as wise as serpents yet as innocent as doves.

And if we frame this as a challenge, isn’t that exciting? Isn’t that flow-inducing? When an artist is one with the craft and an athlete one with the sport, isn’t this the most fulfilling experience?

When the person is one with the good deed, isn’t this an example of humanity in its most authentic and fullest?


Mark 3:1-6. “They watched Jesus closely to see if he would cure him on the sabbath so that they might accuse him.”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-018: JANUARY 18, 2023]

Quick meta-reflection on AI-assisted writing: I tried using ChatGPT again, but I was not satisfied with its outputs. It gave useful analogies and ideas, but it felt like a listicle and generic. I had a pointed idea to reflect on the saying “no good deed goes unpunished”, and I felt that writing this reflection mostly from scratch helped me articulate my insights through my “voice”. For what it’s worth, using ChatGPT this time strengthened my conviction about an angle I wanted to build on by making me realize the angles I did not want to include in my reflection.

Insights and the spirit of traditions

Traditions offer a framework for comprehending and interpreting the world, but they should not be viewed as a barrier to development and original thought. They should be viewed as a road map that directs us to newer insights and discoveries.

We must be willing to challenge conventional wisdom and ask difficult questions in order to develop fresh perspectives and make unexpected connections.

Traditions and norms may provide a baseline on how to live life in a society. However, akin to removing the training wheels of a bike, there are times when we have to find our own balance to move forward and set our spirit free.


Mark 2:23-28. “The sabbath was made for man, not man for the sabbath.”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-017: JANUARY 17, 2023]

Quick meta-reflection on AI-assisted writing: The use of ChatGPT (analogies prompt) and subsequent editing allowed me to overcome writer’s block. I can argue that the responsible use of AI-assisted writing can aid a writer to enter a flow state as well.

Fermenting wine and insights

Just as wine needs to undergo fermentation in order to develop its complex flavors and aromas, our minds also need to process and digest new information in order to fully understand and integrate it.

Fermentation is a process that takes time, it’s not something that happens overnight. Similarly, cultivating insights also takes time and effort. We need to be patient, and be willing to let the new information sit and marinate in our minds before we can fully grasp its meaning.

Also, just as wine fermentation requires the right conditions and ingredients, cultivating insights also needs the right environment, such as a conducive atmosphere, the right resources, and the right people to discuss, debate, and learn from.

Are we able to adapt our wineskins such that we can properly ferment our wine of insights?


Mark 2:18-22. New wine is poured into fresh wineskins

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-016: JANUARY 16, 2023]

Protecting (but not limiting) the child within us

A child has the license to dream. Naiveté and innocence are seen as endearing rather than a weakness.

As children come of age, somehow this license is revoked. Why do we, as a society, define growing up as letting go of our childlikeness?

We are keen to box and stereotype the young into a career or profession. And maybe it is with good intentions. Maybe we want to protect the young against the harshness of a jungle-like world.

But to box and stereotype is also to limit. Who are we to box and limit? Who are we to revoke one’s license to dream?

Our challenge is to protect and enable, but never limit, children and the child within us.


Matthew 18:1-5, 10. Feast of the Santo Niño

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-015: JANUARY 15, 2023]

The responsibility of those who are well enough

It takes a sober understanding of ourselves to recognize if we are well enough to carry on or if we need help.

If we are not careful, the toxicity could go both ways: toxic positivity can make us pretend that we do not need help, while toxic negativity can drain the mood out of everyone we deal with.

The inconvenient responsibility of those well enough is to resist temptations – whether it be projecting we are better or worse than we really are. It feels like a dull march or the behind-the-scenes training of athletes and artists. We are growing, but it feels slow and sometimes even soul-sucking.

The moment we fool ourselves into believing we are worse or better than we are, we also deprive ourselves of a real opportunity to grow and flourish. The worst is when we inadvertently steal the resources that could otherwise be better invested in those who fare worse than we are doing.

Being “well enough” is not a very exciting place. Maybe it is like a feeling of “meh”, almost languishing, but not really.

But it is an opportunity to power through. And with faith, “the father who sees in secret will reward you.”


Mark 2:13-17. “Those who are well do not need a physician, but the sick do.”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-014: JANUARY 14, 2023]

How do we avoid being too skeptical and too gullible?

Balancing skepticism and gullibility is a delicate task that requires a certain level of discernment. On the one hand, skepticism is important in order to critically evaluate information and protect ourselves from being deceived. On the other hand, gullibility can lead to a lack of trust and closed-mindedness.

What stands out to me in these kinds of gospel stories is that Jesus is presented as knowing how the Pharisees tend to be both skeptical and judgmental. Jesus calls this out but performs a miracle anyway, which leads the other members of the crowd into believing Him.

Maybe the key is being skeptical but postponing judgment. If we can critically evaluate what we see without hasting towards snap judgments, then we can find the sweet spot between skepticism and gullibility.


Mark 2:1-12. Jesus immediately knew in his mind what they were thinking to themselves, so he said, “Why are you thinking such things in your hearts?”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-013: JANUARY 13, 2023]

How do we maintain the purity of good deeds?

Maintaining the purity of our good deeds is tricky. For the faithful, we aim to pursue salvation. In general, we want to feel rewarded.

However, isn’t it that the moment we let ourselves focus on the rewards, the more we dilute the purity of our good deeds?

If we are supposed to embrace unconditional love, then we should strive to act out of compassion rather than for personal gain or recognition. Doing good deeds solely for the ego boost may be satisfying at the moment, but it can ultimately lead to feelings of guilt and regret.

Perhaps there is a lesson to be learned from the concept of flow. Imagine: what if doing good deeds can feel like being in the zone while playing sports? Grooving while playing in a band?

Maybe good deeds are purest when doing it feels like a reward in itself.


Mark 1:40-45. “See that you tell no one anything, but go, show yourself to the priest and offer for your cleansing what Moses prescribed; that will be proof for them.”

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-012: JANUARY 12, 2023]