The paradox of servant leadership

My high school student leadership days have been very instrumental in shaping my beliefs about leadership in general.

As a former student-athlete (my dad bod says hello to my former self! Haha!), I felt that effective leadership meant outworking (not necessarily outperforming) teammates who are more talented than me. I learned then that discipline and hard work are the basic currencies of earning respect. Looking back, maybe I didn’t need to be the best player in the team, but I intuitively craved to be the most respected.

Simultaneously, as a former high school student government vice-president, I intimately knew what it meant to sacrifice. Sig served as my president, and back then, our student government was called the Student Advisory Board (SAB). Sig and I would often tell each other that SAB could mean “Sacrifice At its Best” especially in moments when we were too busy organizing that we are unable to actually enjoy. I remember proms, dance nights, and concerts when we are unable to have dates or just normally participate because we had to do so many preparations behind the scenes. Admittedly, during those times, everything felt absurd – why is it that the student leaders who organized events are the people who were unable to enjoy the very event they organized?

Many years later, I’ve come to realize how formative those moments really were. Those moments helped me appreciate servant leadership in a simple yet pure way – the service is both the process and reward in itself. A rational person would not stay in those moments because there were no material rewards. There are even more risks – I recall moments when our event mishaps led to some students and even some of our teachers getting frustrated at us. Rationally, there seemed no upside.

But from an authentic and integrative perspective, those moments made me realize how it’s possible to be selfless, or at least be “self-with-others”. The sense of fulfillment or wholeness after pulling off a hard project made it all worthwhile. And, to this day, I consider Sig a brother for life. How could I not when we endured so many battles together?

To end my reminiscing, I’d like to write about how my wife has teased me about my views on public recognition. When I achieve certain career milestones, she’s the one who spreads the word (to my slight discomfort). And maybe that discomfort stems from my high school experiences where it’s about discipline, hard work, and sacrifice even if the supposed “rewards” are not guaranteed. Maybe I wanted to preserve the “purity” of being able to say that I did good work because doing good work is a reward in itself. Maybe I don’t want to be seen as narcissistic. And I don’t want to also be falsely humble. So maybe my coping mechanism is to just treasure the purity of doing something for the sake of it. Good work for the sake of good work. Service for the sake of service.

The title of this reflection is “the paradox of servant leadership”, and I feel that the moment I brand myself as a “servant leader” is also the moment when it feels my leadership is most inauthentic. So, maybe, a not-discomforting way to articulate my thoughts right now is that “servant leadership” is what we’ve been trained on way back our high school days. The paradox is if we view servant leadership as a means to a reward, it becomes absurd. Or the reward becomes more elusive.

But if the conditions and context allow for a person to just focus on doing good work and doing service for their own sake, then “servant leadership” may not seem like an elusive ideal or a cheesy leadership term anymore.


John 13:16-20. The servant is not greater than his lord; neither is the apostle greater than he that sent him. If you know these things, you shall be blessed if you do them.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-124: MAY 4, 2023]

Open-minded doubt vs close-minded doubt

Oxford Languages define doubt as a “feeling of uncertainty”. If we are to be honest about it, aren’t we living in a life full of uncertainty? Prayers and sayings often characterize doubt as the opposite of faith, as if doubt is a sin in itself.

Open-minded doubt, to me, is healthy. I would even say it is conducive to authenticity, because this means we are aware of what we know and don’t know about our experiences, the fallibility of our insights, and the potential unintended consequences of our actions. An open-minded doubt leads to curiosity and inquiry; it can also be an opportunity to be courageous. Faithful, even.

Close-minded doubt is unhealthy, and this may be what the Bible characterizes as a sin. Close-minded doubt implies that we have certain hills we’re willing to die on even if it turns out that our beliefs may be unreasonable.

I do not see Doubting Thomas as a tragic character; rather, I see him as a relatable character precisely because he knows how fallible he is. Maybe he is aware of how prone to fear or how gullible he is, so he protects himself. Even if Jesus would comment on how doubtful and fearful His disciples are, He goes on to provide clues or signs that will resonate to them anyway.

A close-minded kind of faith – blind faith at that – is dangerous too, because it avoids inquiry. It avoids dialogue. It avoids two-way relationships.

Maybe an open-minded doubt and open-minded faith are indeed two sides of the same coin.


John 14:6-14. If you had known me, you would without doubt have known my Father also: and from henceforth you shall know him, and you have seen him.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-123: MAY 3, 2023]

Wisdom

“And Jesus walked in the temple, in Solomon’s porch.”

In other words, the Word Incarnate walked into the entrance of human wisdom.

How profound would it be to view wisdom as the accumulation of insights, acts, and faith?


John 10:22-30. And Jesus walked in the temple, in Solomon’s porch.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-122: MAY 2, 2023]

From hire-then-fire to foster-and-prosper

The rapidly changing business landscape necessitates a shift in management strategies. The traditional hire-and-fire mentality is no longer effective for building sustainable, successful businesses (see: recent layoffs in tech). A more humanistic approach, focusing on fostering growth and prosperity, is essential for long-term success and for a more meaningful kind of management that is truly a vocation.

Transactional management, based on hiring and firing employees to meet short-term needs, often results in high turnover rates, reduced employee morale, and a lack of innovation. By focusing only on immediate outcomes, businesses risk sacrificing the long-term well-being and growth of their employees and organization as a whole.

A humanistic approach to management, on the other hand, prioritizes the development of employees by creating a supportive and nurturing work environment. This approach emphasizes mentoring, continuous learning, and open communication. By cultivating a culture of growth and development, businesses can unlock the true potential of their employees.

Fostering and prospering go hand in hand. When employees feel valued, supported, and empowered, they are more likely to be engaged, motivated, and committed to the organization’s success.

Millennials have been singing this tune, and Gen Z’ers are turning this advocacy into a symphony. The future is bright.


John 10:11-18. A good shepherd lays down his life for the sheep. But the hired one, and he that is not the shepherd, whose own the sheep are not, sees the wolf coming, and leaves the sheep, and flees: and the wolf catches, and scatters the sheep: And the hired flees, because he is a hired one: and he has no care for the sheep.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-121: MAY 1, 2023]

Quality of processes

It’s easy to hyperfocus on outcomes regardless of the quality of processes.

A beginner guitarist, in trying to bite more than they can chew, may pull-off an acceptable sounding riff but develop bad habits.

A basketball player may think that as long as the shot goes in the shooting form is good. However, they may develop bad form.

Managing the attainment of outcomes and designing quality processes is like a dance. It’s good to be clear with the target outcomes, but it is very important to not shortchange processes and habit formation.


John 10:1-10. He that enters not by the door into the sheepfold, but climbs up another way, the same is a thief and a robber. But he that enters in by the door is the shepherd of the sheep.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-120: APRIL 30, 2023]

The power of words

The rise of generative AI has made it easier to fill pages and spaces with words.

Although I understand that writers may feel that their job is threatened, I feel that there is a real opportunity to separate those who can only vomit words versus those who can meaningfully articulate words (“wordsmithing” seems like a good term to capture what I mean).

How many times have we heard lyrics from songs that literally saved our lives, or at the least made an absurd world feel more meaningful?

How many times have we read or heard stories where a quote from a character indelibly left a mark in our psyche?

Words are powerful. Magical, even. Because words can communicate insights and meaning. Words can make life more lively.


John 6:60-69. The words that I have spoken to you, are spirit and life.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-119: APRIL 29, 2023]

Pursuing spiritual nourishment

The pursuit of spiritual nourishment is a lifelong journey that extends beyond the boundaries of individual practices such as prayer or meditation. It involves engaging in meaningful actions and devoting ourselves to something greater than our own personal needs and desires. Both the thrill and the challenge of this journey lie in aligning our individual missions with those of a team, organization, or even a broader community.

To operationalize spiritual nourishment from a critical realist perspective, one must consider it as something that emerges from authentic and meaningful interactions between humans within the context of a Higher Power. These interactions give rise to a sense of connectedness, purpose, and shared values that transcends our individual identities and unites us in the pursuit of something greater.

Perhaps what makes spiritual nourishment truly lasting and fulfilling is the recognition that it is less about achieving a specific state and more about engaging in an ongoing process. This process, akin to a virtuous cycle, seamlessly integrates the act of spiritual growth and the pursuit of a higher purpose, making them feel like one entity. In this way, the journey of spiritual nourishment becomes an integral part of our lives, providing us with a sense of direction, meaning, and belonging.


John 6:52-59. Whoever eats my Flesh and drinks my Blood remains in me and I in him.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-118: APRIL 28, 2023]

Fulfilling promises and authenticity

Be careful of overpromising then underdelivering – this is BS.

If we are to err on the side of caution, it’s better to underpromise then overdeliver. However, too much of this can breed a sense of false humility.

But how great is a person who knows what they can promise and know that they can deliver – that person is truly self-aware and authentic.

For some reason, there is something more powerful about a person who is self-assured of oneself.


John 6:44-51. It is written in the prophets.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-117: APRIL 27, 2023]

Hangry for food for the soul

My wife has developed this sixth sense where she can tell if I’m hangry (hungry + angry). Or maybe it is obvious to her, but to me it is not immediately so.

She’ll notice that I am more irritable and impatient. But to me, I feel… Normal? Or I’m not able to catch myself changing my mood right away.

And maybe that’s the thing with feeling hangry – we are not our best because we lack something essential. We are not at peace.

The challenge is that we can be not only physically hangry, but also mentally, emotionally, socially, and even spiritually. If we are not mindful, our hangry-ness in these dimensions of our well-being can become lasting. How tragic would it be if our entire personality is just about being hangry all the time?

We need food for the soul, and it’s not something we can easily order at a click of a button. It is something we find, marinate, and cook for ourselves.


John 6:35-40. Jesus said to the crowds: I am the bread of life: he that comes to me shall not hunger: and he that believes in me shall never thirst.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-116: APRIL 26, 2023]

Who are we working with?

We often focus on our work and goals, which are important in any team. But we shouldn’t forget that the real heart of teamwork is the people we work with. We should always ask ourselves, “Who are we working with?”

The beauty of teamwork comes from connecting with our teammates. When we face challenges and grow together, we create something special. Being in the flow with our team members is an amazing experience. It’s when we truly join together and become more than just individuals.

Nothing feels as engaging as entering the flow experience with our partners. After all, that is the moment when we become one with each other, or at the very least, a whole emerges that is greater than the some of its individual parts.


Mark 16:15-20. But they going forth preached everywhere: the Lord working with them, and confirming the word with signs that followed.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-115: APRIL 25, 2023]