Quality of processes

It’s easy to hyperfocus on outcomes regardless of the quality of processes.

A beginner guitarist, in trying to bite more than they can chew, may pull-off an acceptable sounding riff but develop bad habits.

A basketball player may think that as long as the shot goes in the shooting form is good. However, they may develop bad form.

Managing the attainment of outcomes and designing quality processes is like a dance. It’s good to be clear with the target outcomes, but it is very important to not shortchange processes and habit formation.


John 10:1-10. He that enters not by the door into the sheepfold, but climbs up another way, the same is a thief and a robber. But he that enters in by the door is the shepherd of the sheep.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-120: APRIL 30, 2023]

The power of words

The rise of generative AI has made it easier to fill pages and spaces with words.

Although I understand that writers may feel that their job is threatened, I feel that there is a real opportunity to separate those who can only vomit words versus those who can meaningfully articulate words (“wordsmithing” seems like a good term to capture what I mean).

How many times have we heard lyrics from songs that literally saved our lives, or at the least made an absurd world feel more meaningful?

How many times have we read or heard stories where a quote from a character indelibly left a mark in our psyche?

Words are powerful. Magical, even. Because words can communicate insights and meaning. Words can make life more lively.


John 6:60-69. The words that I have spoken to you, are spirit and life.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-119: APRIL 29, 2023]

Pursuing spiritual nourishment

The pursuit of spiritual nourishment is a lifelong journey that extends beyond the boundaries of individual practices such as prayer or meditation. It involves engaging in meaningful actions and devoting ourselves to something greater than our own personal needs and desires. Both the thrill and the challenge of this journey lie in aligning our individual missions with those of a team, organization, or even a broader community.

To operationalize spiritual nourishment from a critical realist perspective, one must consider it as something that emerges from authentic and meaningful interactions between humans within the context of a Higher Power. These interactions give rise to a sense of connectedness, purpose, and shared values that transcends our individual identities and unites us in the pursuit of something greater.

Perhaps what makes spiritual nourishment truly lasting and fulfilling is the recognition that it is less about achieving a specific state and more about engaging in an ongoing process. This process, akin to a virtuous cycle, seamlessly integrates the act of spiritual growth and the pursuit of a higher purpose, making them feel like one entity. In this way, the journey of spiritual nourishment becomes an integral part of our lives, providing us with a sense of direction, meaning, and belonging.


John 6:52-59. Whoever eats my Flesh and drinks my Blood remains in me and I in him.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-118: APRIL 28, 2023]

Fulfilling promises and authenticity

Be careful of overpromising then underdelivering – this is BS.

If we are to err on the side of caution, it’s better to underpromise then overdeliver. However, too much of this can breed a sense of false humility.

But how great is a person who knows what they can promise and know that they can deliver – that person is truly self-aware and authentic.

For some reason, there is something more powerful about a person who is self-assured of oneself.


John 6:44-51. It is written in the prophets.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-117: APRIL 27, 2023]

Hangry for food for the soul

My wife has developed this sixth sense where she can tell if I’m hangry (hungry + angry). Or maybe it is obvious to her, but to me it is not immediately so.

She’ll notice that I am more irritable and impatient. But to me, I feel… Normal? Or I’m not able to catch myself changing my mood right away.

And maybe that’s the thing with feeling hangry – we are not our best because we lack something essential. We are not at peace.

The challenge is that we can be not only physically hangry, but also mentally, emotionally, socially, and even spiritually. If we are not mindful, our hangry-ness in these dimensions of our well-being can become lasting. How tragic would it be if our entire personality is just about being hangry all the time?

We need food for the soul, and it’s not something we can easily order at a click of a button. It is something we find, marinate, and cook for ourselves.


John 6:35-40. Jesus said to the crowds: I am the bread of life: he that comes to me shall not hunger: and he that believes in me shall never thirst.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-116: APRIL 26, 2023]

Who are we working with?

We often focus on our work and goals, which are important in any team. But we shouldn’t forget that the real heart of teamwork is the people we work with. We should always ask ourselves, “Who are we working with?”

The beauty of teamwork comes from connecting with our teammates. When we face challenges and grow together, we create something special. Being in the flow with our team members is an amazing experience. It’s when we truly join together and become more than just individuals.

Nothing feels as engaging as entering the flow experience with our partners. After all, that is the moment when we become one with each other, or at the very least, a whole emerges that is greater than the some of its individual parts.


Mark 16:15-20. But they going forth preached everywhere: the Lord working with them, and confirming the word with signs that followed.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-115: APRIL 25, 2023]

Beliefs in the beginning and in the end

I listened to an episode of the Flow Research Collective Radio and Steven Kotler talked about how beliefs filter how we see the world. Our thoughts and acts may reinforce or reject the initial belief.

As a synthesis of both reason and faith, beliefs are powerful. But personal beliefs should not necessarily always be hills we’re willing to die for; we must be open to testing them and refining them.


John 6:22-29. They said therefore unto him: What shall we do, that we may work the works of God? Jesus answered and said to them: This is the work of God, that you believe in him whom he has sent.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-114: APRIL 24, 2023]

On heuristics and frameworks

When I finished my business undergraduate degree and went to MBA, the key thinking strategy to make sense of case studies and complex events was to think in terms of heuristics* and frameworks. In the age of voluminous information, heuristics and frameworks help us reasonably assume certain conditions and focus on certain areas. They are useful in the sense that we avoid being paralyzed by seemingly irrelevant details and focus on things that supposedly matter more.

As I finished my PhD, did administrative work, and taught the courses I once took, I began to realize: one of keys to lifelong learning is knowing when to rely on heuristics and when to abandon them. A framework mechanically applied to any context is a recipe for monotonous thinking (which, if we think about it, is antithetical to why we create heuristics, frameworks, and even theories in the first place).

It’s easy to apply mental shortcuts. The thrill of applying formulas and the feeling a certain sense of efficiency can unlock a dark side of the flow experience where we feel that we’re inching towards our goal, but in reality, we’re hastening towards traps that we may not get out of.

It is difficult to understand the assumptions and limitations of frameworks. It is dangerous when we leave these assumptions and limitations unchecked.

*Bing AI defines “heuristics” with the following sources: “Heuristics are simple strategies that humans, animals, organizations, and even machines use to quickly form judgments, make decisions, and find solutions to complex problems¹. It is the process by which humans use mental short cuts to arrive at decisions¹. Often this involves focusing on the most relevant aspects of a problem or situation to formulate a solution¹. People use heuristics as a type of cognitive laziness to reduce the mental effort required to make choices and decisions². People use heuristics because they can be fast and correct in certain contexts². Some theories argue that heuristics are actually more accurate than they are biased².”

Source: Conversation with Bing, 4/23/2023
(1) Heuristic – Wikipedia. https://en.wikipedia.org/wiki/Heuristic.
(2) Heuristics: Definition, Examples, and How They Work – Verywell Mind. https://www.verywellmind.com/what-is-a-heuristic-2795235.
(3) Heuristic Definition & Meaning – Merriam-Webster. https://www.merriam-webster.com/dictionary/heuristic.


Luke 24:13-35. But their eyes were held, that they should not know him.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-113: APRIL 23, 2023]

Blissful when we don’t know, fearful when we know little, faithful when we know more

The journey of gaining knowledge and insights can be characterized by three emotions: blissful ignorance, fear of the unknown, and faith in our growing understanding. These represent our emotional reactions as we learn and develop our comprehension of the world around us.

Blissful ignorance is the state of not knowing, where we remain unaffected by the complexities of life. In this stage, we are often uninformed about potential dangers and risks, allowing us to maintain a sense of peace and tranquility. However, this bliss is fleeting, as it can give way to uncertainty once we start to gain some knowledge. This bliss is also inauthentic, for we have not ventured into a journey of insighting.

As we learn more – both insights and misconceptions – we can become fearful of the unknown. This fear arises from the realization that there is still so much we don’t understand. This can also be brought by our mispercepti9ns and misinterpretations. We might start to worry about making mistakes, or feel overwhelmed by the complexities that come with new information.

Gradually, as we acquire more insights, our confidence grows and we become more faithful in our understanding. We begin to know what we know and know what we don’t know. This newfound faith enables us to navigate the world with more certainty, and we develop the capacity and humility to face challenges with resilience and resourcefulness.


John 6:16-21. It is I; be not afraid.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-112: APRIL 22, 2023]

There is power in knowing the scope of our mission

In today’s fast-paced world, it is easy to fall into the trap of trying to do everything at once. However, when we spread ourselves too thin, we often end up not accomplishing anything. Understanding the scope of our mission is crucial in ensuring that we make a tangible impact and avoid becoming overwhelmed by our ambitions.

To put a dent in the universe requires a focused and disciplined effort. By limiting the scope of our mission, we can hone our skills and expertise in a particular area. This concentration allows us to dive deeper into our chosen field and make meaningful progress. When we are clear about our goals, we can dedicate our time and resources more efficiently, leading to significant and lasting achievements.

Furthermore, when we know the scope of our mission, we are more immune to the temptations of greed. In the pursuit of success, it is all too easy to be consumed by ambition and lose sight of our true purpose. By having a clear understanding of our mission’s boundaries, we can avoid overreaching and maintain our focus on what truly matters.

Knowing the scope of our mission means we increase the chances of staying true to ourselves. It’d be such a tragedy to get in our own way due to our hubris when even Jesus Himself knew what to do (and what not to) and when to do it.


John 6:1-15. Jesus therefore, when he knew that they would come to take him by force, and make him king, fled again into the mountain himself alone.

[DAILY GOSPEL INSIGHTS AND REFLECTION FOR MANAGEMENT AND ORGANIZATION 2023-111: APRIL 21, 2023]